Reports and Statistics

There are few better ways to track the success of the way you do business and to monitor your marketing strategy than by analysing the calls you receive. To track how hard your lines are working at any time of day or night, simply access our user-friendly online interface.

As and when each call comes in, our system displays the caller’s number and time of call. It tracks operator actions across the call, in real time, and itemises call duration on conclusion. It will even tell you when callers hang up.

Our system can analyse this data across almost any parameter you choose, generating statistics that matter and reports that inform. You can track call volumes, call durations, peak times and peak locations – you can even generate a data map using our Access-4u service.

So, Let’s Talk – because business is a numbers game and we can help you win it! Call Us on 0800 822 3377 or email us Now …